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Product Designer

Job Description

We're the leading provider of speech-to-text solutions servicing multinational media companies, financial institutions, and the most discerning and innovative tech startups. We lead the market in human-provided transcription and captioning while we offer the world’s most accurate AI-powered automated speech recognition (ASR) and natural language processing (NLP) services. With these offerings, we are transforming the world’s spoken words into insights at a global scale, powering technology leaders like Loom, Descript, HireVue, Axon, and more.


We are seeking Product Designers of all levels to join one of our seven cross-functional product teams. This position is a great opportunity for anyone looking to strengthen their portfolio by adding compelling case studies that demonstrate your end to end skills as a Product Designer.


As a Product Designer, you will…

  • Ship measurable business value through design by:
  • Identifying and solving problems.
  • Creating experiences that are easy to use.
  • Iterating toward intended success metrics.
  • Driving the discovery of user and customer insights.
  • Design new experiences or layouts that adhere to and, when appropriate, evolve and define our design system.
  • Drive partnerships and collaborate effectively with your team (Researchers, Product Managers & Engineers).
  • Design experiences that simplify the complex, into usable interfaces.
  • Contribute to strategic decisions.
  • Give and solicit feedback from designers and the broader product team.
  • Demonstrate strong day-to-day execution skills with meticulous attention to detail.

Minimum Qualifications

  • Aptitude in the 6 main skillsets we define success by:
  • Product thinking
  • Interaction design
  • Visual design
  • Proactivity and drive
  • Intentionality
  • Self-awareness
  • A portfolio that showcases your ability in the skills above.
  • Experience using Figma as a primary design and prototyping tool.

Bonus Points

  • Experience evangelizing design to an organization.
  • Experience working simultaneously with multiple PMs.
  • Bias toward outcomes over output.


Life Here

We're a profitable, growth-stage startup that specializes in meeting the speech-to-text needs of hundreds of thousands of customers annually through its unmatched combination of the world's most accurate speech AI and the world's largest community of freelancers working side-by-side. 

Our suite of products includes transcription, captioning, subtitling, as well as a live-captioning app for Zoom video conferencing. We also boasts seamless integrations with YouTube and Vimeo, as well as custom APIs for enterprise clients who need novel speech-to-text solutions.

Founded in 2010 by five MIT alumni, we have raised millions of dollars in venture capital from top Silicon Valley VCs and experienced exceptionally rapid growth, both internally and externally. We were was recently named by Forbes as one of America’s Most Promising Artificial Intelligence Companies and is a destination for the world's foremost engineers and speech scientists.

Our promise is to create great work from home jobs, powered by AI. Our vision is to transcend all barriers of communication. Joining us means joining a team of smart, passionate, and friendly people with different backgrounds, shared ideas, and similar goals. Oh, and tons of perks!

  • Get Paid: Be competitively compensated by a well-funded startup. Enjoy full benefits, options, and a 401k.
  • Desk Budget & Office Equipment: We will provide you with a new laptop. You will also have a budget to outfit your workspace.
  • Make a Difference: Be measured by your impact, not your effort. Help create real jobs for real people.
  • Work Where You Want: For most roles, be free to stay at home, come to the office, or work from a coffee shop.
  • Have Fun: Plan and participate in events like field day, baseball games, ski trips and happy hours.
  • Stretch Yourself: Learn new skills, talk to customers, drive product improvements, or learn to design. We will push you to your limits.

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