I know a dozen people who are planning to give notice from their current job on January 4th... and it got me thinking, what's the best way to give notice and deal with the inevitable counter-offer?? I think there are a handful of best practices to keep in mind: 

• Typically, the lead up and anxiety of giving notice is far worse than the actual conversation itself. 

• When possible, give notice to your direct manager in person (or these days on a video call). 

• Keep it simple, short, complimentary of your time at the company and be firm in your decision. 

• Here’s an example ➜ Hey Boss, I've really enjoyed the last (# of years/months) working with you and I have learned a lot. I was offered another opportunity that I feel is best for my career growth and I have accepted that offer. My last day working here will be (typically 2 weeks). 

Regarding counter-offers, there are also a few key things to consider: 

• Today, maybe more than ever, counter-offers are inevitable. Think about this— it’s already hard enough to replace an employee who knows all the systems, processes, people, etc., of their role. And now you have to do that in a COVID environment where you are most likely on-boarding and training the new employee remotely. That’s a hell of a challenge and one most managers will do anything to avoid.  

• Counter-offers don't always get presented at the time of giving notice. You probably caught your manager off guard, so they may leave that discussion and then come back with a counter a day or so later. 

• A typical counter-offer comes in the form of more money and/or matching the outside offer you have accepted. I think it's critical here to remind yourself of why you were looking for a better opportunity in the first place. Unless it was purely and solely financial, (which in my honest opinion is a terrible reason to accept or leave a job) then chances are the underlying forces of that job search are still there. 

• As flattering as it is to receive a counter-offer, it does undoubtedly plant a seed of disloyalty that will follow you for the rest of your time at that company. Think about it— if you are the boss and a big project or promotion is available, you absolutely will think twice about giving it to the person who has already quit once before and was, in essence, bribed to stick around. 

• Maybe it's just me, but a counter-offer seems a bit disingenuous. Once you tell the company you are leaving, they reveal all these big plans and raises they were about to spring on you?? I'm not buying that, I was born at night — it just wasn't last night!!! 

• These factors are probably why studies have shown that almost all candidates who accept a counter-offer leave that company within 6 months. 

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